Event Details

We swim in a sea of language but seem to be drowning in misunderstanding. Nowhere is this more apparent than in the efforts we make to change ways of organizing work in organizations. Making common meaning of the language we use when working together takes conscious effort but we typically go about it unconsciously. In this session we’ll examine common patterns of unintended consequences that stem simply from the language we use to describe changes to the way we work. You’ll leave with a new model for thinking about language and using it to better effect. We’ll discuss and practice the use of metaphor, mindset and specific practices to create shared understand in and between teams. After this session participants willl be able to: Avoid using language that undermines their goals Recognize opportunities to make unspoken knowledge explicit Choose the best communication options for different contexts Hold conversations to clarify intended outcomes