The Power of Happiness

I once worked with a team who had been victimized by a re-org. They were left without a manager, a crime in this organization, and they didn’t know how they fit into the ‘new world’. I worked with this team and helped them figure out their own...

Who the !@#$% is “THEY”

I’m conducting  a communication experiment. Lately I’ve encountered a frustrating pattern of people referring to “THEY” as an impediment to getting work done – efficiently, effectively or otherwise. This pattern has occurred everywhere...